This Privacy Policy explains how we collect, use, store and protect personal information when you create an account, play games, place bets or otherwise interact with Zuna Bet. We value your privacy and aim to be clear about what data we process, how we use it, and the choices you have about your information. This page applies to our website and related services.
We collect data you provide directly when registering or verifying your account, such as name, date of birth, contact details and identity documents if verification is required. We also collect account credentials, payment details you submit for transactions and any information you send to customer support.
Technical information is collected automatically when you use our services. This includes IP address, device and browser details, operating system, session logs, error reports and device identifiers. We may also record game activity, session duration and betting activity to support platform operations and security.
Transactional data covers deposits, withdrawals, transaction IDs, bet histories, bonuses claimed and other activity tied to your account. This information helps us process payments, prevent fraud and meet operational requirements.
We use personal and technical data to operate and improve our services, process payments, authenticate accounts and respond to enquiries. Transactional data is used to manage bets and gaming activity and to detect and prevent fraud or abuse. We may also use aggregated, non-identifiable data for analytics and performance monitoring.
We store data in secured systems and apply access controls to limit who can view personal information. We maintain organisational and technical safeguards designed to protect data from unauthorised access, loss or alteration. Where encryption or other security measures are used, they are applied according to industry practice.
We use cookies and similar technologies to remember preferences, support secure login, analyse site usage and deliver basic functionality. Some cookies are essential for service operation while others support analytics or tailored content. You can control cookie settings through your browser or account preferences where available.
You have rights over your personal information, including the right to request access, correction or deletion of your data, and to object to certain processing where applicable. You may also request restrictions on processing or portability of data you have provided directly. We will respond to valid requests in line with applicable practice.
To access, correct or request deletion of your personal data, contact our support team. We will verify your identity before actioning requests to protect account security. Certain information may be retained where required for legal compliance, to resolve disputes or to prevent misuse.
We may share information with payment processors, service providers, fraud prevention partners and other third parties who perform services on our behalf. We require these parties to handle your data securely and only for permitted purposes. We may also disclose information when required by law or to protect legal rights.
We may update this Privacy Policy to reflect changes in our services or legal requirements. When changes are made, we will publish the revised policy and note the update date. For questions or privacy requests, contact [email protected]. ZunaBet remains committed to protecting your privacy and keeping this policy transparent and accessible.
