At Zuna Bet we are committed to safe, controlled play. We want every visit to be enjoyable and within your control, so we provide clear tools and practical guidance to help you manage your activity and protect your wellbeing.
We put player safety first by offering transparent controls, easy-to-use account limits and fast access to support. We expect our customers to play responsibly and we reserve the right to act if behaviour suggests gambling may be causing harm.
We offer a range of tools you can use from your account to manage how you play. These include deposit limits, loss limits, session time limits, time-outs and self-exclusion options. You can change many settings in your account, and some changes may include a waiting period to prevent impulsive reversals.
Deposit limits let you set a maximum amount you can add to your account over a chosen period. You can set or lower daily, weekly or monthly limits at any time in your account settings. Raising a limit may require a waiting period for your protection.
Loss limits help you control how much you can lose over a set period. If you reach the limit you set, further play will be restricted until the limit resets or you reduce your activity. Loss limits are a practical way to keep gambling within affordable boundaries.
Session time limits and reminders help you monitor how long you spend playing. You can enable pop-up reminders or automatic session cut-offs to encourage regular breaks and prevent extended play sessions.
If you need a break, self-exclusion allows you to block access to your account for a chosen period or permanently. Self-exclusion can be requested via your account settings or by contacting our support team. During self-exclusion your access to the account will be restricted and we will not send promotional messages.
Watch for changes such as chasing losses, gambling for longer than intended, neglecting responsibilities, or borrowing money to gamble. If you notice these signs in yourself or someone close to you, consider using our limits, taking a time-out or contacting support for help.
Set clear budgets and stick to them, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or under the influence, and keep records of your activity. Small practical steps can make a big difference to keeping play balanced and enjoyable.
If you feel you need further assistance, contact our support team and consider seeking professional help. We list reputable resources such as GamCare and Gambling Therapy as sources of independent advice and support. You can also reach out to recognised local services for confidential help.
If you need help managing your account or want to discuss limits, contact ZunaBet support and we will assist you promptly and without judgement.
